Contact information

Contact information

We are a small team, so email is the quickest way to reach us. Messages are answered in the order they arrive, Monday to Friday, and we aim to reply within 48 hours.

BURAK DURAN
Marktstraße 37/1
73033 Göppingen
Germany
Email: info@urbancovewear.shop
Phone: +49 7161 81282

Opening hours

Monday to Friday, 9:00 to 17:00 Central European time. Anything sent at the weekend is answered on the next working day.

Before you write

For a delivery question, have the order number ready. For a sizing question, tell us the size you usually take and the measurement you are unsure about. For a faulty garment, a photograph of the seam or the fabric usually lets us solve it in one reply instead of three. For a return, read the Refund Policy first: it sets out the condition the item needs to be in and the 14-day right of withdrawal.

Postal address

Returns and correspondence: BURAK DURAN, Marktstraße 37/1, 73033 Göppingen, Germany. Please contact us before sending anything back so that we can give you a reference number.